Hot topics for people s livelihood丨A woman took her pet cat to take a shower, but the cat died unexpectedly in the drying box

 9:20am, 9 September 2025

The prevalence of pet raising has driven the development of the pet economy. Some people are moved to buy pets when they see others buying pets, but then they do not have time to take care of their pets due to work reasons or other reasons. In the end, they can only go to the pet store to bathe and clean, and even keep their pets in the pet store. At this time, conflicts often arise due to various reasons, which is painful, labor-intensive and time-consuming. Recently, Ms. Wang from Hangzhou encountered such an upset.

The cat died unexpectedly and asked for high compensation

Xiao Wang in Hangzhou has a kitten that had been raised for more than a year. Xiao Wang believes that she and the cat have established a deep relationship. As the Spring Festival approaches, people need to get a haircut, take a shower and change into new clothes. Xiao Wang believes that cats should not be an exception. So Xiao Wang took his cat to a pet store and asked the pet store to help her cat take a bath. After taking a shower, the kitten must be dried in a drying box and dry at a temperature of 40 degrees for one hour.

Unexpectedly, after drying, the kitten died, and the two sides had a conflict. Xiao Wang thought the kitten was trembling when it was put into the dryer. As a result, the staff told her that nothing was wrong. Now there was a problem, and the pet store should also give an explanation. She believes that the store has the responsibility to compensate, because the temperature of the drying box is too high, which leads to the kitten's death. Xiao Wang asked the store to compensate 5,000 yuan.

Who is wrong?

According to Xiao Wang himself, the kitten had already suffered from incontinence while taking a bath. This phenomenon itself is abnormal. Free-range domestic cats in rural areas are often exposed to wind and rain. As long as they are not sick, they have never experienced incontinence when they are exposed to rain. Therefore, Xiao Wang's cat is likely to get sick at that time, so it is possible that unexpected situations occur during the bathing and drying process. The store believes that compensation based on the original price of buying a cat is more reasonable, and Xiao Wang’s asking price is unacceptable.

For pets similar to this, the owner should explain the situation when sending them to the pet store for care, so that the store can be reminded to pay attention to some aspects to avoid unexpected situations. This incident also reminds some pet operators to pay attention to protecting their rights. When customers come to pet care and foster care, they should fully check their pets for health to avoid losses.

Pet hospitals should carefully choose

Ms. Wu has a native dog, but she has not applied for a certificate for the dog for more than 4 years. Recently she discovered that the dog has lost weight and may have problems with her health. The pet hospital believed that if sterilization surgery on the dog could improve this situation, Ms. Wu agreed to the hospital's suggestion, but the news came that the local dog had collapsed on the operating table and did not wake up. The hospital said that it was anesthetic intolerance that caused an unexpected situation, and the doctor who was in charge of the surgery was removed from his post, and the hospital was willing to compensate Ms. Wu for her losses. However, Ms. Wu asked the hospital to issue a written report, otherwise she would not agree with this statement.

Ms. Zhao from Hangzhou has also been upset about her pet dogs recently. Her two pet dogs have been vaccinated recently, but one is normal and the other is particularly responsive, and hair loss has begun to occur. She believes that the quality of the vaccine is problematic, but the hospital said that inflammation caused alopecia areata after the injection, and the hospital can provide Ms. Zhao with half of the cosmetic cost. But Ms. Zhao did not accept it, and the two sides were negotiating.

Scientific maintenance is to protect animals. Cats and dogs are different from humans and do not have the same physiological functions and feelings. Therefore, pets such as cats and dogs cannot be treated according to human standards, otherwise it will be a kind of harm to pets. Some pet owners place their feelings entirely on their pets and arrange their living habits on their pets. For example, some pet keepers will wear clothes for their pets. In fact, this is a bad practice. This not only restricts the pet's freedom, but also makes it easy for the pet's body to dissipate heat and even produces parasites.

There are also some people who use drying boxes to dry pets, but the physiological functions of cats, dogs and other animals are not perfect and cannot accept long-term high-temperature baking, so accidents are prone to occur. In addition, you must do your best to keep pets. After your pet has health problems, you must go to a regular unit for examination and treatment. Don’t be greedy for cheap things that may lead to annoying things.